Refund policy
Refund, Return & Cancellation Policy
At Static Customs, we are committed to providing high-quality, affordable products for E-bike and E-moto riders, as well as clothing and accessories for those who represent the lifestyle and culture behind the brand.
We carefully select, design, and offer our products with quality, value, and customer satisfaction in mind. To help us continue offering competitive pricing and maintaining the way our products are sourced and fulfilled, all sales made through Static Customs are final.
All Sales Are Final
Static Customs does not offer refunds, returns, exchanges, or order cancellations.
This policy applies to all products sold through Static Customs, including but not limited to:
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E-bike and E-moto parts
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Accessories
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Decals and custom products
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Clothing and apparel
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Limited-edition products
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Sale or discounted items
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Products sourced or fulfilled through third-party brands or suppliers
By completing a purchase through Static Customs, you acknowledge and agree that your order is final once it has been placed.
Order Cancellations
Once an order has been submitted, it cannot be cancelled or refunded.
Customers are responsible for reviewing all order information before completing checkout, including the product, size, color, quantity, shipping address, and any other applicable selections.
Returns & Exchanges
We do not accept returns or exchanges, including for incorrect sizing, change of mind, accidental purchases, or ordering the wrong product, color, style, or variation.
Please carefully review product descriptions, photos, sizing information, and order details before making your purchase.
Damaged, Defective, or Incorrect Orders
If you believe you received an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at stcustomsmedia@gmail.com with your order information and clear photos of the issue.
We will review the situation and work to help you out to the best of our ability.
Our Commitment
When you shop with Static Customs, you’re choosing dependable products, honest value, and a brand dedicated to providing E-bike and E-moto riders and fashion enthusiasts with quality products at competitive prices.
We appreciate every customer who supports Static Customs and encourage you to carefully review your order before purchasing.
By placing an order with Static Customs, you confirm that you have read, understood, and agreed to this Refund, Return & Cancellation Policy.
For questions regarding this policy, please contact: